Last Updated: November 1, 2026
Welcome to agotostore.com. Thank you for your purchase. Please read our Return & Refund Policy carefully, as it sets out the terms under which we handle refunds for both our digital and physical products.
Digital Products (e.g., Digital Coloring Books) All sales of digital products and instant downloads are final. Because digital items cannot be physically returned once they have been downloaded and the customer has possession of the data, we do not offer refunds, exchanges, or cancellations for any digital purchases.
Physical Merchandise We maintain a strict no-refund and no-return policy for all physical merchandise purchased through our store, with one exception.
Exception: Damaged or Defective Items The only circumstance under which we will authorize a return or refund for physical merchandise is if the product arrives broken, non-functional, or materially different from its description (e.g., a damaged print).
If you receive a defective or damaged physical item, you must contact our customer support team within a specified timeframe (e.g., within 2 days of receiving the order). Please provide photographic evidence of the damage. Upon receipt and inspection of the evidence, we will determine if you are eligible for a replacement or a refund.
Contact Information For support regarding a damaged physical item, please contact us at:
- Email: agoto.store@gmail.com
- Website: https://agotostore.com